Support and Service Information

Medical Affairs

Our Medical Affairs team is staffed to provide medical and scientific information to facilitate scientific exchange and address the specific needs of Health Care Professionals and their teams.

Terms and Conditions of Purchase and Sale by Country

Find the Terms and Conditions of Purchase and Sale for our local offices on this page.

European MDR Information

Find answers to some potential questions you may have about the EU MDR. Please note that these responses offer a general overview and are not intended as guidance.

Product Compatibility

Information on the compatibility of paired products for Hip, Shoulder, Trauma and Elbow.

Magnetic Resonance Imaging (MRI) Safety Information

This section provides information on what to look out for when considering MRI for a patient with a Zimmer metallic implant.

Zimmer Biomet Market Smart

A resource for Patient Education material and images for educational purposes related to Zimmer Biomet products and services. Registration is required prior to accessing the material.

Safety Data Sheets

Find electronic copies of our Safety Data Sheets for download.

Electronic Labelling

Access Zimmer Biomet's Electronic Labelling Service (external site).

UDI and GS1 Implementation

On this page you will find GS1 Reference Information for Zimmer Biomet.

FDA 522 Zimmer Metal-on-Metal Hip Explant Study

One this page you will find copies of all the pertinent letters and forms for the above activity.

Approved Human Tissue Suppliers

Find a list of approved Human Tissue suppliers, along with links to their certifications on this page.

Disassembly and Reusable Instrument Lifespan Manuals

Find Disassembly and Assembly Manuals as well as Reusable Instrument Lifespan and Suture Passer Lifespan Manuals in multiple languages on this page.

Instrument Specific Cleaning Instructions

Archive of cleaning instructions for Zimmer Biomet Instrument Sets.

Reusable Device Reprocessing Instructions

Assets to assist in developing procedures for safe and effective reprocessing of Zimmer Biomet devices.

Zimmer Biomet Local Internal Reporting System in Spain

Zimmer Biomet Spain, as of December 1, 2023, implements a Local Internal Reporting System, which includes a Local Reporting Channel, in addition to the existing Speak Up Hotline global system.