At Zimmer Biomet, we are committed to being a leader in the area of ethics and compliance. Every day we strive for the highest standards of patient safety, quality and integrity in all that we do.
We’ve implemented a best-in-class compliance program to prevent and detect potential violations of applicable laws, regulations, and industry codes.
Being a Trusted Partner is fundamental to the success of Zimmer Biomet and our ability to deliver on the mission to improve the lives of patients around the world. One way to gain trust is by empowering every voice to speak up when something is wrong. Zimmer Biomet has an online reporting system and global direct-dial telephone numbers for the reporting of compliance concerns (the “Speak Up Hotline”). Anyone may use the Speak Up Hotline to ask questions or report known or suspected compliance concerns related to violations in any of the following areas:
Concerns may also be reported about Zimmer Biomet’s accounting, internal controls or auditing-related matters; or for any other general compliance concerns or issues. Any form of retaliation against anyone who raises a concern in good faith is prohibited. The Speak Up Hotline is available 24 hours a day, seven days a week. All reports are received by a trained operator at an independent third party provider hired by Zimmer Biomet. Reports are confidential and may be made anonymously, if permitted by law. Zimmer Biomet will investigate and follow up on all Speak Up Hotline reports received.
For those located in Spain, learn more about how to report through the Local Reporting Channel here, in case you want to report compliance concerns related to Zimmer Biomet Spain, S.L.U and/or Biomet Spain Orthopaedics SL.
Zimmer Biomet’s global Compliance team is comprised of highly skilled and dedicated lawyers and compliance professionals, located in countries around the world, including the United Kingdom, Switzerland, Spain, the Netherlands, United States, Mexico, Brazil, Singapore, Japan, and China.
There are three regional compliance teams supporting the business in the Americas; Asia Pacific (APAC); and Europe, Middle East and Africa, as well as global compliance teams responsible for compliance operations, investigations, monitoring, third party due diligence and trade compliance. Collectively, the teams work to ensure Zimmer Biomet team members have the training, tools, and guidance necessary to perform their jobs in a legal, ethical, and compliant manner.
The cornerstone of our program is Zimmer Biomet’s commitment to ensuring that team members and business partners conduct themselves ethically and in compliance with all applicable laws, regulations, industry codes, and company policies, including refraining from any bribery, kickback or corruption-related activities. Zimmer Biomet has established anti-bribery and anti-corruption policies and procedures that cover, among other things, interactions with healthcare providers and government officials. These policies and procedures are reinforced by a robust training program as well as periodic auditing and monitoring. Zimmer Biomet has a zero-tolerance policy when it comes to bribery and corruption.
Zimmer Biomet is committed to compliance with a variety of industry codes designed to ensure that relationships with healthcare professionals and other customers are conducted in accordance with the highest ethical standards and transparency. These codes each recognize that adherence to ethical standards and compliance with applicable laws is critical to the industry’s ability to preserve and promote its collaboration with healthcare professionals and serve to clarify and distinguish between appropriate and inappropriate activity between healthcare professionals and companies.
The Zimmer Biomet Code of Business Conduct and Ethics embodies our commitment to the highest ethical standards and compliance with all applicable laws and regulations. It reinforces our commitment to acting ethically and with integrity in all that we do and guides positive interactions with customers and with people in the communities in which we live and work.